Update: 8th April

Hello. It is April 8th and the situation has not changed at all. There is apparently further planning to arrange for access to hotels in the earthquake Red Zone, but no official information has come as to when this will be. We await that. It is frustrating, but the situation is truly a disaster zone and it has been apparent that some don’t comprehend what that means.

We have no access to computer records, there is no power there, no office, no staff, no access for insurers to start assessment work and so on. We do our best to give helpful information, but we just can’t operate in any form at present. There is information that part of the front of the building was damaged and this quarter will need to be rebuilt. Again, until we have access we can’t do any engineering assessment. All very difficult!

Thank you for your understanding. We don’t have a chain office elsewhere or anything of the like. Major and big issues first and then on from there. As previously noted, we are in the interim closed. We will advise guests as soon as we have access and can arrange with you for retrieval. It is going to take time to assess when the hotel can re open. Any change will be immediately notified on this website.